Breaking the Silence in Nursing - An Intervention Study for Reducing Silence Among Nurses
Author(s) / Creator(s)
Ledermann, Franca
Dörfel, Denise
Abstract / Description
Background
Acquiescent and quiescent silence in work environments are associated with employee burnout (Knoll, Hall & Weigelt, 2019). We developed an online training program for employees and leaders in healthcare to enhance emotional authenticity as a core communication skill, which is expected to reduce silence behaviors and decrease emotional exhaustion.
Objectives and Research questions
This study evaluates whether the training improves authenticity knowledge and behavior, reduces employee silence and emotional exhaustion, and leads to high training satisfaction. We also explore these effects over time and across different participant subgroups.
Participants
The study included 140 participants at baseline (T0), with 40 completing the immediate post-training survey (T1). Further data were collected at 3 months (T2) and 6 months (T3), but with fewer participants.
Study method
A field experiment was conducted using a pre-post design. Quantitative data were collected through surveys at T0 and T1, with exploratory analyses conducted for T2 and T3.
Keyword(s)
Silence Authenticity Emotional Labor Emotion Regulation Communication Ooccupational Health Psychology Health Care Work and Organisational PsychologyPersistent Identifier
PsychArchives acquisition timestamp
2024-09-12 14:31:53 UTC
Publisher
PsychArchives
Citation
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Prereg Ledermann Doerfel.pdfAdobe PDF - 522.49KBMD5: f891fc1c42bf211baa63f58495158d8dDescription: Pre-registration created using the Preregistration for Quantitative Research in Psychology (PRP-QUANT) Template.
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There are no other versions of this object.
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Author(s) / Creator(s)Ledermann, Franca
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Author(s) / Creator(s)Dörfel, Denise
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PsychArchives acquisition timestamp2024-09-12T14:31:53Z
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Made available on2024-09-12T14:31:53Z
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Date of first publication2024-09-12
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Abstract / DescriptionBackground Acquiescent and quiescent silence in work environments are associated with employee burnout (Knoll, Hall & Weigelt, 2019). We developed an online training program for employees and leaders in healthcare to enhance emotional authenticity as a core communication skill, which is expected to reduce silence behaviors and decrease emotional exhaustion. Objectives and Research questions This study evaluates whether the training improves authenticity knowledge and behavior, reduces employee silence and emotional exhaustion, and leads to high training satisfaction. We also explore these effects over time and across different participant subgroups. Participants The study included 140 participants at baseline (T0), with 40 completing the immediate post-training survey (T1). Further data were collected at 3 months (T2) and 6 months (T3), but with fewer participants. Study method A field experiment was conducted using a pre-post design. Quantitative data were collected through surveys at T0 and T1, with exploratory analyses conducted for T2 and T3.en
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Publication statusother
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Review statusunknown
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Persistent Identifierhttps://hdl.handle.net/20.500.12034/10864
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Persistent Identifierhttps://doi.org/10.23668/psycharchives.15436
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Language of contenteng
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PublisherPsychArchives
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Is related tohttps://doi.org/10.23668/psycharchives.6666
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Is related tohttps://www.psycharchives.org/handle/20.500.12034/11809
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Keyword(s)Silence
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Keyword(s)Authenticity
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Keyword(s)Emotional Labor
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Keyword(s)Emotion Regulation
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Keyword(s)Communication
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Keyword(s)Ooccupational Health Psychology
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Keyword(s)Health Care
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Keyword(s)Work and Organisational Psychology
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Dewey Decimal Classification number(s)150
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TitleBreaking the Silence in Nursing - An Intervention Study for Reducing Silence Among Nursesen
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DRO typepreregistration
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Visible tag(s)PRP-QUANT