An explanation of apology acceptance based on lay peoples’ insights
Author(s) / Creator(s)
Strickland, James
Martin, Katie
Allan, Alfred
Allan, Maria M.
Abstract / Description
Apologies play an important role in forgiveness, but the pathway from apology to forgiveness is unclear. Many researchers use Goffman’s model of the corrective interchange, or models derived from it to guide their research. This model is based on the assumption that offenders apologise to victims who accept these apologies and that this leads to forgiveness. The acceptance of the apology is therefore central in this model, so we undertook a systematic literature review to determine how researchers conceptualise and measure apology acceptance and found a lack of clarity around the construct. We addressed this theoretical uncertainty by exploring whether lay people distinguish between apology acceptance and forgiveness, and if they do, how they describe apology acceptance. We use contemporary neuro-cognitive theories that explain social and moral decision-making and behaviour to integrate the themes we identified to develop a preliminary theoretical explanation of how the apology acceptance stage fits into Goffman’s model.
Keyword(s)
apology acceptance corrective interchange forgiveness neuro-cognitivePersistent Identifier
Date of first publication
2018-07-06
Journal title
Interpersona: An International Journal on Personal Relationships
Volume
12
Issue
1
Page numbers
68–90
Publisher
PsychOpen GOLD
Publication status
publishedVersion
Review status
peerReviewed
Is version of
Citation
Strickland, J., Martin, K., Allan, A., & Allan, M. M. (2018). An explanation of apology acceptance based on lay peoples’ insights. Interpersona: An International Journal on Personal Relationships, 12(1), 68–90. https://doi.org/10.5964/ijpr.v12i1.286
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ijpr.v12i1.286.pdfAdobe PDF - 404.24KBMD5: b330dcf33a846e79a53184657618eb2b
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Author(s) / Creator(s)Strickland, James
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Author(s) / Creator(s)Martin, Katie
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Author(s) / Creator(s)Allan, Alfred
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Author(s) / Creator(s)Allan, Maria M.
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PsychArchives acquisition timestamp2018-12-05T08:44:25Z
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Made available on2018-12-05T08:44:25Z
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Date of first publication2018-07-06
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Abstract / DescriptionApologies play an important role in forgiveness, but the pathway from apology to forgiveness is unclear. Many researchers use Goffman’s model of the corrective interchange, or models derived from it to guide their research. This model is based on the assumption that offenders apologise to victims who accept these apologies and that this leads to forgiveness. The acceptance of the apology is therefore central in this model, so we undertook a systematic literature review to determine how researchers conceptualise and measure apology acceptance and found a lack of clarity around the construct. We addressed this theoretical uncertainty by exploring whether lay people distinguish between apology acceptance and forgiveness, and if they do, how they describe apology acceptance. We use contemporary neuro-cognitive theories that explain social and moral decision-making and behaviour to integrate the themes we identified to develop a preliminary theoretical explanation of how the apology acceptance stage fits into Goffman’s model.en_US
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Publication statuspublishedVersion
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Review statuspeerReviewed
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CitationStrickland, J., Martin, K., Allan, A., & Allan, M. M. (2018). An explanation of apology acceptance based on lay peoples’ insights. Interpersona: An International Journal on Personal Relationships, 12(1), 68–90. https://doi.org/10.5964/ijpr.v12i1.286en_US
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ISSN1981-6472
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Persistent Identifierhttps://hdl.handle.net/20.500.12034/1780
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Persistent Identifierhttps://doi.org/10.23668/psycharchives.2146
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Language of contenteng
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PublisherPsychOpen GOLD
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Is version ofhttps://doi.org/10.5964/ijpr.v12i1.286
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Keyword(s)apologyen_US
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Keyword(s)acceptanceen_US
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Keyword(s)corrective interchangeen_US
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Keyword(s)forgivenessen_US
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Keyword(s)neuro-cognitiveen_US
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Dewey Decimal Classification number(s)150
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TitleAn explanation of apology acceptance based on lay peoples’ insightsen_US
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DRO typearticle
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Issue1
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Journal titleInterpersona: An International Journal on Personal Relationships
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Page numbers68–90
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Volume12
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Visible tag(s)Version of Record