The Positive and Negative Organizational Attitudes Scale (PNOAS): Development and psychometric properties

The aim of the paper is to present results of studies on the development and validation of a new tool for measuring emotional attitudes towards the organization. An employee’s attitude impacts his or her individual work performance and affects an employee’s reactions to others, including supervisors and customers. The Positive and Negative Organizational Attitudes Scale (PNOAS) was developed for research purposes, but also with the intention of applying it in practice, in the diagnosis of organizational climate. Evidence from four studies and a large, diverse sample of respondents (N = 2,357) provided support for the psychometric properties of the measure. Specifically, CFA results show the best fit of two-factor solution: The PNOAS measures a positive emotional attitude toward the organization (PEA) and a negative emotional attitude toward the organization (NEA). Scores on the PNOAS demonstrated strong internal consistency (Cronbach alpha was .92 and .88 respectively). Construct validity was supported by correlations with scores on substantially related work engagement and organizational silence measures, as well on job-related affective well-being scale.