The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure
Author(s) / Creator(s)
David, Shlomo
Hareli, Shlomo
Hess, Ursula
Abstract / Description
The study aimed to assess whether showing emotion in an organizational inquiry into failure affects perceptions of truthfulness as a function of the match between the explanation of what caused the failure and the emotion expressed. Two web-based studies were conducted. Participants with work experience saw videos of an inquiry and rated the protagonist’s truthfulness. In both studies protagonists who expressed an emotion (anger or shame) were rated as less truthful than protagonists who expressed no emotion, regardless of what the failure was attributed to. In order to not confound effects of emotions with occupational stereotype effects only male protagonists were shown. Showing emotions when questioned is normal. Managers have to be aware of a tendency to count this against the employee. This is the only research focusing on the effects of showing emotions on perceptions of truthfulness in an organizational context.
Keyword(s)
emotions perceived truthfulness organizational inquiryPersistent Identifier
Date of first publication
2015-02-27
Journal title
Europe's Journal of Psychology
Volume
11
Issue
1
Page numbers
125–138
Publisher
PsychOpen GOLD
Publication status
publishedVersion
Review status
peerReviewed
Is version of
Citation
David, S., Hareli, S., & Hess, U. (2015). The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure. Europe's Journal of Psychology, 11(1), 125–138. https://doi.org/10.5964/ejop.v11i1.877
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Author(s) / Creator(s)David, Shlomo
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Author(s) / Creator(s)Hareli, Shlomo
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Author(s) / Creator(s)Hess, Ursula
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PsychArchives acquisition timestamp2018-11-21T09:59:20Z
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Made available on2018-11-21T09:59:20Z
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Date of first publication2015-02-27
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Abstract / DescriptionThe study aimed to assess whether showing emotion in an organizational inquiry into failure affects perceptions of truthfulness as a function of the match between the explanation of what caused the failure and the emotion expressed. Two web-based studies were conducted. Participants with work experience saw videos of an inquiry and rated the protagonist’s truthfulness. In both studies protagonists who expressed an emotion (anger or shame) were rated as less truthful than protagonists who expressed no emotion, regardless of what the failure was attributed to. In order to not confound effects of emotions with occupational stereotype effects only male protagonists were shown. Showing emotions when questioned is normal. Managers have to be aware of a tendency to count this against the employee. This is the only research focusing on the effects of showing emotions on perceptions of truthfulness in an organizational context.en_US
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Publication statuspublishedVersion
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Review statuspeerReviewed
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CitationDavid, S., Hareli, S., & Hess, U. (2015). The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure. Europe's Journal of Psychology, 11(1), 125–138. https://doi.org/10.5964/ejop.v11i1.877
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ISSN1841-0413
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Persistent Identifierhttps://hdl.handle.net/20.500.12034/937
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Persistent Identifierhttps://doi.org/10.23668/psycharchives.1129
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Language of contenteng
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PublisherPsychOpen GOLD
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Is version ofhttps://doi.org/10.5964/ejop.v11i1.877
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Keyword(s)emotionsen_US
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Keyword(s)perceived truthfulnessen_US
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Keyword(s)organizational inquiryen_US
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Dewey Decimal Classification number(s)150
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TitleThe influence on perceptions of truthfulness of the emotional expressions shown when talking about failureen_US
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DRO typearticle
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Issue1
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Journal titleEurope's Journal of Psychology
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Page numbers125–138
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Volume11
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Visible tag(s)Version of Record