The Relationship Between Human Factors and Plant Maintenance Reliability in a Petroleum Processing Organisation

Antonovsky, Ari

Thesis (Doctoral)

The Relationship Between Human Factors and Plant Maintenance Reliability in a Petroleum Processing Organisation

Author(s) / Creator(s)

Antonovsky, Ari

Advisor(s)

Pollock, Clare

Other kind(s) of contributor

Straker, Leon

Abstract / Description

The results of three studies support past research demonstrating that problem-solving skills and the design of socio-technical facilities have an important influence on organisational performance. The findings further extend research in the field of human factors by demonstrating a significant relationship between these two factors and group-level performance. The findings also demonstrated the importance of organisational communication, but as an organisational-level dimension that might not influence group-level measures. This research has implications for organisations that operate complex, hazardous technologies and that are attempting to improve organisational processes by utilising a human factors approach.

Persistent Identifier

https://doi.org/10.23668/psycharchives.2603

Date of first publication

2019

Publisher

PsychArchives

Citation

Antonovsky, A. (2019). The Relationship Between Human Factors and Plant Maintenance Reliability in a Petroleum Processing Organisation. PsychArchives. https://doi.org/10.23668/psycharchives.2603

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Research Data
Results of Maintenance Workplace Questionnaire

Antonovsky, Ari, 2019, PsychArchives

Human factors, as perceived by the maintenance workforce, were used as the measure for comparing work areas within a petroleum company. These factors were then compared to an objective measure of reliability (Mean Time Between Failures) in order to determine which factors would be most predictive of plant reliability and process safety. Maintenance personnel were surveyed using scales based on Problem-solving, Vigilance, Design and maintenance, Job-related feedback and Information about change. Analysis of Variance was used to assess the strength of these variables in relation to Reliability Level. Significant differences were observed between different reliability levels based on workforce perceptions of problem-solving requirements and the design and maintainability of plant. Conclusions were that perceptions of human factors in the workplace can be predictive of group-level performance, and that if issues relating to design and maintainability are not addressed at the design stage, greater problem-solving abilities will be required from maintenance personnel.
Other
Maintenance Workplace Questionnaire

Antonovsky, Ari, 2019, PsychArchives

Human factors, as perceived by the maintenance workforce, were used as the measure for comparing work areas within a petroleum company. These factors were then compared to an objective measure of reliability (Mean Time Between Failures) in order to determine which factors would be most predictive of plant reliability and process safety. Maintenance personnel were surveyed using scales based on Problem-solving, Vigilance, Design and maintenance, Job-related feedback and Information about change. Analysis of Variance was used to assess the strength of these variables in relation to Reliability Level. Significant differences were observed between different reliability levels based on workforce perceptions of problem-solving requirements and the design and maintainability of plant. Conclusions were that perceptions of human factors in the workplace can be predictive of group-level performance, and that if issues relating to design and maintainability are not addressed at the design stage, greater problem-solving abilities will be required from maintenance personnel.

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Advisor(s)

Pollock, Clare
Author(s) / Creator(s)

Antonovsky, Ari
Other kind(s) of contributor

Straker, Leon
PsychArchives acquisition timestamp

2019-09-26T09:59:27Z
Made available on

2019-09-26T09:59:27Z
Date of first publication

2019
Submission date

2010-12
Abstract / Description

The results of three studies support past research demonstrating that problem-solving skills and the design of socio-technical facilities have an important influence on organisational performance. The findings further extend research in the field of human factors by demonstrating a significant relationship between these two factors and group-level performance. The findings also demonstrated the importance of organisational communication, but as an organisational-level dimension that might not influence group-level measures. This research has implications for organisations that operate complex, hazardous technologies and that are attempting to improve organisational processes by utilising a human factors approach.

en
Citation

Antonovsky, A. (2019). The Relationship Between Human Factors and Plant Maintenance Reliability in a Petroleum Processing Organisation. PsychArchives. https://doi.org/10.23668/psycharchives.2603

en
Persistent Identifier

https://hdl.handle.net/20.500.12034/2225
Persistent Identifier

https://doi.org/10.23668/psycharchives.2603
Language of content

eng

en
Publisher

PsychArchives

en
Is related to

https://doi.org/10.23668/psycharchives.2602
Is related to

https://doi.org/10.23668/psycharchives.2605
Is related to

http://hdl.handle.net/20.500.11937/336
Dewey Decimal Classification number(s)

150
Title

The Relationship Between Human Factors and Plant Maintenance Reliability in a Petroleum Processing Organisation

en
DRO type

doctoralThesis

en
Leibniz subject classification

Psychologie

ger